Customer satisfaction is of primary concern to us...
We are deeply gratified by the many wonderful responses we've gotten from our customers concerning both our product line and services. We view our customers as unique individuals with different needs and preferences, in keeping we work with our customers to create just the right product or gift item. It is very rewarding to us to hear from our customers after their shipments have arrived.
As a gesture of appreciation to our customers for the time they've taken in sending their kind comments and suggestion, we'd like to share a few of our customer feedback letters.
I Just got my package yesterday. I love the Lavender Shower Gel. It's to die for! Thank you for the Lavender lotion sample too... I'll definitely save this site as a bookmark and come back to order more in the future.
I Just love your Sea Mist Spa bath salts. I would like to order some more. Is the 8oz jar the largest size it comes in? My three daughters keep using mine, so I figured a large size jar will help keep the peace.
I just wanted to tell you that your website is wonderful. Very soothing and relaxing to visit. Sometimes I do forget to take time to relax, to "Just Breathe". Such an important message. Thanks for reminding me, I'll visit often.
I am writing this letter to help ensure that the products of W2 Apothecary will continue to be available to the public. Our family has been using many of your products and we are extremely happy with their results.
Just to let you know that I love visiting your site and give my unwavering support. The products are easy to order, easy to pay for, arrive in a timely and well-packaged fashion, and--especially important for someone with sensitive skin--are all friendly to use. Any question, concern or suggestion I have that might assist me with my sensitivities and allergies has been met with knowledge and support..
I forgot to say thanks.... I can already tell I'm going to need more bubble bath in the near future...I gotta save this as a link. The goddess soap was a wonderful treat.
Thank You! Just a note to say I look forward to trying more of your wonderful products! Your soaps and facial products are excellent. The gift baskets that my friends and family received as gifts where also a big hit! Thank you again!
I just wanted you to know how pleased my wife and I have been with the products we have ordered from you. They are always as advertised, and the only glitch we have ever had, you dealt with promptly and professionally. Thank-you for the delightful catalog, you will be hearing from us again soon PS The Samples you include in our orders are always cool. 🙂
Just wanted to say thank you. I have tried many other over the counter products for my daughter's dry skin, the ointment that you made for her has been the only thing that has worked in relieving her discomfort. This includes the many over the counter and prescription ointments we have tried. I just wanted to let you know how outstanding you are. I am referring all my friends and family to you and simply would not shop anywhere else for my herbs, oils, bath products, soaps I look forward to seeing what new things will be listed.
I received my packages yesterday and just wanted to drop you a line and let you know how pleased I am with the products. I had given some of the soaps to my sisters as gifts for Christmas and now they won't use anything else! thanks, so I am sending them over to your site so they can shop your wonderful line of products. The oils we got for massage were perfect and we were very happy with the scents and with the fact that they did not end up feeling sticky on the skin like some of the other products I had purchased from department stores, I also like the convenience of signing in shopping your secure site and knowing its on the way. I am going to recommend your products to all my friends and will certainly be back for more, The packing and shipping were great things arrived in great shape and quickly. You'll be hearing from me soon!
Hi, I received my third order from you guys the other day and just wanted to let you know how much I love your shower gels and body lotions. Even my husband mentioned how much he liked the scent of the basil-lime shower gel I ordered, and he usually doesn't seem to notice what he showers with as long as it makes suds. I'd also like to comment on your new labels...they look great! Keep up the good work!